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Home / Terms of Use

Terms of Use

Welcome to www.vesalius.gr. By using our site, you agree to the following terms, which you should read carefully. Any software available for downloading from this server is the intellectual property of VESALIUS SA – ORTHOPEDIC AND PROSTHETIC REHABILITATION OF HUMAN LIMBS S.A. The use of such documents from this server is limited to informational and non-commercial purposes only or is only personal and they will not be copied, placed on another computer network or distributed by other means of communication. There is absolutely no interference with the documents. Any other use is strictly prohibited by law and may result in severe civil and criminal penalties. Violators will be prosecuted.

VESALIUS does not state in any way that the information included in the documents and announcements, published on this server, are suitable for any purpose. Any such document and related graphical display is provided “as is” without any warranty of any kind.

VESALIUS is not responsible or liable for compensation for any damage and moral damage resulting from failure to provide support services.

You are free to use www.vesalius.gr in accordance with the Law and accepted principles of morality. You are solely responsible for the contents of transactions. VESALIUS does not exercise any kind of correction or intervention in the data you transfer. We ask that you correctly fill in the following fields (name, address, phone number, email, message) in the online contact forms. The use of the VESALIUS site is subject to Greek and International laws and you agree not to use our website to violate these laws.



User responsibility

Users agree and undertake not to use the online store to:

  • Send, publish, e-mail or otherwise transmit any content that is unlawful for any reason, causes unlawful offense and harm to VESALIUS or any third party, or invades the confidentiality or privacy of any person’s information.
  • Send, publish, e-mail or otherwise transmit any content that offends accepted principles of morality, social values, minor age etc.
  • Send, publish, e-mail or otherwise transmit any content that users do not have a right to transmit under the law or applicable contracts (such as inside information, proprietary and confidential information obtained or disclosed as part of employment relationships or covered in confidentiality agreements).
  • Send, publish, e-mail or otherwise transmit any content that infringes any patent, trademark, trade secret, intellectual property rights or other property rights of any third party
  • Send, publish, e-mail or otherwise transmit any content that contains software viruses or any other codes, files or programs designed to interrupt or damage, destroy or impair the operation of any computer software or hardware.
  • Intentionally or unintentionally violate applicable laws or regulations.
  • Harass third parties in any way.
  • Collect or store personal data about other users.

They also agree that all members, partners, employees, management, and other associates of VESALIUS are not responsible for anything arising from third party members who use the website of VESALIUS. Any use contrary to the above apart from any civil penalties, will result in the discontinuation of the services provided without any notice.



Intellectual Property

The website includes material and other content that belongs to VESALIUS and is protected by the Law. All contents of the website (including texts, graphics, images, photos and software) are intellectual property of VESALIUS and they are protected by Greek and International Legislation. Any copying, reproduction, and retransmission of the content is prohibited without the written permission of the company. Their appearance on the website should in no way be understood as a transfer or assignment of a license or right to use.



Limits of liability

By using the site, you fully agree that the use is at your own risk. VESALIUS cannot guarantee that there will be no interruptions or errors. Any reference or link to another website is provided for your convenience and we are not responsible for the contents, products, and services provided (advertisement or sale) on these websites. The photos of the products are indicative.



Applicable Law

If you choose to access our website from another country, you are responsible to follow the laws of that country. The above terms constitute the full agreement with VESALIUS and the company has the right to make changes to the content of the website and the above terms without any notice.



Confidentiality Statement

This confidentiality statement concerns the website of VESALIUS SA – ORTHOPEDIC AND PROSTHETIC REHABILITATION OF HUMAN LIMBS S.A. (www.vesalius.gr).

When you submit a request online, the information you provide us is used to respond to your inquiry online. We consider the applications you fill out and the e-mail you send confidential. We do not transfer the content of these except to the directly interested recipient and to the law, if this is requested of us, or in case we consider the content of the message insulting to us. Such action is necessary in order to:

  • Protect our rights and property,
  • Protect against bad or unauthorized use of the VESALIUS website,
  • Protect our personal safety or the property of our users and public

However, if we are given a false e-mail address or if you try to impersonate someone else when you send information online, all information – as well as your IP address – will be part of any investigation. VESALIUS people may need to process your e-mail in cooperation with the technical department.

Also, if you ask one of the VESALIUS customer representatives to assist you with any e-mail correspondence, they will be able to access the full range of information relevant to your request, including your e-mail address and your messages. VESALIUS has links to other websites. We are not responsible for their security policy or the way in which they manage their online visitors.




This contract covers exclusively any sale of products through the website www.vesalius.gr of the company named VESALIUS SA– ORTHOPEDIC AND PROSTHETIC REHABILITATION OF HUMAN LIMBS S.A. based in Thessaloniki, 4 Klenthous street. Any deviations from this contract must by VESALIUS in writing. Any other Terms and Conditions are expressly excluded. Any user who enters and uses the services of the online store is deemed to consent and unconditionally accept the terms set forth here, without any exception. If a user does not agree with these terms, they must refrain from using the online store and from any transaction with it. Sending your order implies acceptance of this Contract and all its terms.



Orders / Contract

Orders must be received in writing via the internet by completing and sending the relevant Order Form available on the website www.vesalius.gr.

Your order is considered received by VESALIUS from the moment you receive a relevant update of the order status by e-mail with the indication “Processing”. Other updates on the status of the order appear on the user’s screen and are sent by e-mail to the electronic contact address that the user has registered. During the processing of each registered order, the stock availability of the products you ordered is also confirmed. In the event that the availability or delivery time differs from that stated on the product page, a relevant update will be received. Your order is considered binding when the order status shows “Shipped”.

You must check the Order Confirmation and notify VESALIUS immediately (no longer than 2 hours from the time you receive an electronic notification marked “Processing”) in writing of any error, otherwise the information mentioned in the Order Confirmation will apply to this Contract.

Before sending the Order Form, you were informed about the following details:

  • The various product offers are valid while stocks last. In case of low/limited availability of stock of a product that is on offer, VESALIUS reserves the reasonable right to carry out the relevant orders based on the satisfaction of as many customers as possible, i.e., orders registered by different/separate users.
  • VESALIUS strives to provide you high quality services every day. The company, in good faith, is not responsible and is not bound for any errors regarding features, photos, and prices of products listed on the website vesalius.grand cannot ensure that there will be no errors for any reason during the introduction and/or updating of features and/or price of a product.
  • Within the context of good faith and for your own protection, if you find that a product is offered at an unusually low or high price in relation to its market value, please contact 2310233723 or send an e-mail to info@vesalius.gr before proceeding with the order.
  • The data entered in any form of the VESALIUS website (vesalius.gr) can be used for promotional actions, provided you agree to this.



Payment methods

The VESALIUS company offers you the option of paying for your order in one of the following ways:

Α) Pick up and payment at the physical store.

You can place your order online, pick it up and pay for it at our physical store in Thessaloniki, 4 Kleanthous street (Ippokrateio Hospital area) without any additional financial burden.

Β) Pay on delivery.

Pay on delivery (cash only) is made to the employee upon receipt of your order. Cash on delivery is charged with 5 € for the whole of Greece.

C) By deposit to the company’s bank account.

In the event that a deposit is made to a bank account, you must state your order number and optionally your full name as a reason for your deposit.

After you have deposited the money to the bank account, you can inform us about your deposit by phone at tel. number 2310233723 or by sending the proof of deposit by e-mail to nfo@vesalius.gr to complete your order.

Bank accounts

IBAN: GR6202601240000300200472708

IBAN: GR06 0140 7270 7270 0232 0000 154

ΙΒΑΝ : GR4001102390000023947011864


D) By charging your credit card.

Your credit card will be charged when you place your order on the fill date. All necessary measures have been taken in our system for the security of your credit card transactions. Your transactions are protected by top online security systems that guarantee a secure transaction environment. All information related to your transactions and your personal data are safe and confidential, as in all EFG Bank services. The data of your bank accounts or credit cards data are stored only in encrypted form on the computers and databases of Bank ……….., without direct connection to the internet.



Cancelation of order

You can cancel your order on the same day by calling us at 2310233723 or via e-mail at info@vesalius.gr.




The company VESALIUS due to the particularity of a large portion of the products it trades (fragile, heavy or bulky) places great emphasis not just on the shipment of the goods, but also on their SAFE shipment.

Having the above as a basic criterion, it has proceeded to the conclusion of the best agreements in terms of purchase, with the corresponding courier or carriers for your best, most economical, and safest service throughout Greece, Cyprus and abroad.

Thus, three shipping methods are possible (depending on the products):

  • By carrier.
  • By courier.
  • In store.

The delivery time stated in Order Confirmation is approximate. VESALIUS will make every effort to ship he products to you within the working days indicated as the delivery time on each product on the website. For products whose availability is “MADE TO ORDER”, the delivery time is approximately 5 – 20 working days (Monday to Friday), provided that they can be ordered from VESALIUS suppliers. In any case, the customer service department will contact you in order to inform you about the possible availability of the product and its exact time of delivery. There is also the possibility of partial delivery.

The place of delivery is indicated in the Order Confirmation.

Ownership of the Product is transferred upon full payment and risk is transferred upon delivery.



All customers of www.vesalius.gr benefit from the manufacturer’s warranty of the products they supply to  www.vesalius.gr.

Defects or flaws due to misuse or mishandling of the goods, as well as wear caused by normal use of the product, are not covered by this warranty. Any reduction of operation of the product, due to its design limitation, is also excluded from this warranty.

Our Customer Service department is always happy to assist you.


Force majeure

VESALIUS shall not be liable for delays in execution (including delivery) due to circumstances beyond VESALIUS’ fault or due to force majeure and shall be entitled to an extension of time for execution. Examples include strikes, acts of terrorism, war, problems related to suppliers / transport / production, currency fluctuation, governmental or legislative acts and natural disasters. If such incidents last for more than 2 months, this Contract may be terminated by either party without compensation.

Your obligations as a Customer

You are responsible for:

  • The choice of your product and its suitability for your purposes.
  • Telephone and postal costs for contacting VESALIUS, if there are any.

Returns are accepted provided that:

  • You contacted our online store on the same day or the next working day.
  • The products are in the same condition in which you received them, i.e., without having been unsealed or tampered with.
  • The product is accompanied by an invoice.

If you wish to return the products you purchased from our online store, you should notify us by phone at 2310233723 or by e-mail at info@vesalius.gr with the subject “Order Return Request” stating the date/number of the purchase document as well the reason for the return within the above deadline. Provided that you receive a written return authorization from VESALIUS, the address to which the products to be returned must be sent is: VESALIUS SA – 4 Kleanthous street, 54642, Thessaloniki.

In order to avoid your own inconvenience, it is advisable to carefully check at the time of delivery of your order the condition of the products sold and the intactness of their packaging, in order to identify any obvious defects (e.g., broken goods, etc.). In the event that you find a defect, you must contact our online store immediately after delivery on the same day or the next working day at 2310233723 or by e-mail at info@vesalius.gr.

The provisions of the civil code apply to dealing with defects or lack of agreed properties in the sold items. For a property to be considered contracted, in must be certified as such in writing by both parties.

In the event of a return of the products and depending on the way you chose to pay for your order and the way in which they will be returned, your refund will be completed within 30 days from the day we receive the products. The refund can be made by crediting the account you will communicate to VESALIUS.

This Contract does not affect any consumer rights provided by law.

Modification of the terms hereof

VESALIUS reserves the right to modify or renew the terms and conditions of transactions. The amendment or renewal will be effective from the moment this text is updated regarding any change.



If any part of this Contract is found invalid or unenforceable by court order, the remainder of the Contract will continue in effect.

VESALIUS may enter into an agreement to delegate its obligations to a suitable third party. Otherwise, neither party shall be entitled to assign or transfer its rights or obligations. All notices must be in writing (by hand, e-mail, fax or letter via first class post, which will be deemed delivered 48 hours after posting).


Applicable Law – Jurisdiction

This Contract shall be governed by European and Greek Law, in particular the legislation regulating matters relating to electronic commerce, distance sales and consumer protection, and shall be subject to the exclusive jurisdiction of the courts of Thessaloniki.




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